How can we help you?
1. What information do we collect and how do we use it?
1.1 What information do we collect?
In order to provide you with our service,we need you to provide us the necessary information to use the service.We will only collect the necessary information which purpose is achieving specific,clear and legitimate.And we will not further process the information inconsistent with the above purposes.You have the right to choose whether to provide the information we request or not,but in most cases,if you refuse,we may not be able to provide you with the appropriate services,nor can we respond to the problems you encounter.
Depending on the service you choose, we may collect one or more of the following information:
1.1.1 You offer us the personal information on your own initiative
We will collect the personal information you provide when using the corresponding services according to the services you choose.For example,if you create an account,you may provide your name,contact information,e-mail address,delivery address,order information,invoice information,as well as bank account number,bank account holder's name,credit card number and other related information;full settings and other related information.
1.1.2 The information we collected during your use of the service
Information related to your device or SIM card:such as IMEI number,GAID number,IMSI number, MAC address,serial number,MIUI version and type,ROM version,Android version,Android ID, Space ID,SIM card operator and home location,screen display information,device input information,device activation time,device manufacturer letter Information and model name, network operator,connection type,hardware basic configuration information and use related information (such as CPU,memory,power usage,device resolution,device temperature,camera lens model).
Log information:Information related to your use of certain functions,applications and websites. For example,Cookie and other anonymous identifier technologies,Internet Protocol (IP) addresses, network request information,temporary message history,standard system logs,error crash information,log information generated by using services (such as registration time,access time, activity time,etc.).
Other information:Environmental eigenvalue (ECV),which is information generated from idesigns accounts,device identification,Wi-Fi connections and geographic location information.
1.1.3 Non-personal information
We may also collect other information that does not belong to personal information according to applicable local laws,such as statistical data generated when you use specific services,such as anonymous device-related information,daily events, page access events,page access time events, session events;network monitoring data. Such as request time,number of requests and error requests,and application crash events.The purpose of collecting such information is to improve the services we offer you.The type and amount of information collected depends on how you use our products or services.
1.2 How will this personal information be used?
The purpose of collecting personal information is to provide you with products or services and to ensure that we comply with applicable laws,regulations and other normative documents.These include:
Provide,process,maintain,improve,develop our products or the services we offer to you,such as delivery,activation,validation,after-sales,customer support and advertising.
Used for security protection against loss and fraud,to help identify users,verify identity,etc.We only use your information for anti-fraud purposes when we meet the following two conditions: absolutely necessary;and use it to assess the legitimate interests of idesigns in protecting users and services.
To provide personalized user services and content, we may recommend personalized products, services and activities,including advertisements,based on the information you generate when using our products or services,such as purchase history,website browsing history and geographic location information. You have the right to refuse to accept personalized advertisements and user portraits at any time,including identification analysis for direct marketing purposes.To do this, you can turn it on or off at any time in your mobile settings (Settings - Other Settings - Privacy - Advertising Service),or contact us via firstname.lastname@example.org.For more information,please see "Your Rights" below.
Internal purposes, such as data analysis, research and development, are related to the use of our products or services to better improve our products or services. For example, machine learning or model algorithm training is performed after de-labeling.
Optimize device performance, such as analyzing application memory usage or application CPU utilization.
Store and maintain information related to you for use in our business operations (e.g. business statistics) or in fulfilling legal obligations.
Provide local services that do not need to communicate with our servers, such as using a note service on your device side.
Other purposes with your consent.
More detailed examples of how we use your information (which may contain personal information) are provided below:
Create and maintain your idesigns account.The personal information you provide when creating your idesigns account through a website or mobile device can be used to create your personal idesigns account and information page.
Process your order.Information related to E-Commerce orders can be used to process orders and related after-sales services,including customer support and re-shipment.In addition,the order number will be used to verify the actual delivery of logistics partners'orders and packages. Recipient information,including name,address,telephone number and postal code,will be used for delivery.E-mail address is used to contact you.
Verify user identity. Idesigns use email to authenticate users and avoid unauthorized login.
Collect user feedback.The feedback you choose to provide is very important to help idesigns improve their services.In order to handle your feedback,idesigns may contact you using the personal information you provide,and keep records for problem solving and service improvement.
Send notifications.We may use your personal information to send important notifications,such as notifications of orders and changes on our terms,conditions and policies.Since such information is essential for communication between you and idesigns,it is not recommended that you refuse to receive such information.
Conduct device analysis to provide a better user experience.Idesigns will conduct hardware and software analysis to further enhance the experience of the device.
We may combine this information with other information (including information across different services or devices such as computers,mobile phones,smart TV and other networked devices) to provide and improve our products,services,content and advertising.For example,we might use the details of your idesigns account in all services that require an idesigns account.At the same time,in order to let you have a better experience and improve our service,we may organize information from you or different products,services or equipment related to you into tags to provide suggestions,customized content and personalized functions when meeting relevant laws and regulations or with your consent.For example,use your search history in browsers to recommend products or services of interest to you in the idesigns mall.According to the reasons for our merging of information and the requirements of applicable laws,we will provide you with specific control mechanisms for such integration.You have the right to refuse personal information processing and automated decision-making for direct marketing purposes.To exercise these rights,you can send an e-mail to email@example.com or refer to the control mechanism described in the separate privacy policies for each product or service.Please see "Your Rights" below.
2 How to use Cookie and similar technology
Idesigns and third-party service providers and business partners (for more details,please see "How do we share, transfer and publicly disclose your personal information" ) use technologies such as Cookies, tags and scripts. These technologies are used to analyze trends, manage websites, track your website activities and collect statistics about the entire user community. We will receive individual or aggregated analysis reports collected through the above technologies. These technologies help us better understand your behavior, let us know what parts of our website you browse, measure the effectiveness of advertising and web search and improve it. We regard information collected through Cookies and other technologies as non-personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identifiers as personal information, we also treat such identifiers as personal information.
Log files: Like most websites, we collect specific information and store it in log files. Such information may include Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP), reference/exit pages, operating systems, date/time stamps and/or click stream data. We don't associate automatically collected log data with other information we collect.
Advertising: We work with third-party service providers and business partners (see below for more details, "How do we share, transfer and publicly disclose your personal information") to display advertisements on our website or manage our advertisements on other websites. Our third-party service providers and business partners may use technologies such as Cookie to collect information about your activities on their websites or other websites and provide you with advertisements based on your browsing activities and interests. We will obtain your explicit prior consent before providing you with advertising services.
Mobile Analysis: In some mobile applications, we use mobile analysis software to better understand the functions of our mobile software in your mobile phone. This software may record the following information, such as how often you use the application, what happens in the application, cumulative usage, performance data, and where application crashes occur. We will not associate the information stored in the analysis software with any personal information you submit in your mobile application.
3 How do we share, transfer and publicly disclose your personal information?
We will not sell any personal information to third parties.
Sometimes we may share your personal information with third parties (see below definition for the third parties) to provide or improve our products or services, including provide products or services according to your requirements. If you no longer want us to share the information, please email us to firstname.lastname@example.org.
3.1.1 Sharing Information with Our Group
In order to engage in business cooperations smoothly, and provide you with the full functions of products or services, we may share your personal information with other idesigns affiliates from time to time .
3.1.2 Sharing Information with Ecosystem Company of Our Group
Idesigns cooperate with a unique group of companies to form idesigns ecosystem. Idesigns Ecosystem Corporation is an independent entity invested and operated by idesigns which are experts in these field. Idesigns may disclose your personal information to idesigns ecosystem company to provide and improve exciting products or services from idesigns ecosystem company. Some products or services still use the brand Idesigns, but others may use their own brand. Idesigns ecosystem companies may from time to time share data of related products or services in Idesigns brand to provide software services and better functionality and user experience. Idesigns will adopt appropriate management and technical methods to ensure the security of your personal information processing, including but not limited to the encryption of personal information.
Idesigns may need to disclose your personal information in accordance with the requirements of laws and regulations, legal procedures, litigation and/or legal requirements of public institutions and government departments. If we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance, we may also disclose information about you.
If we determine that disclosure is reasonably necessary for the purpose of enforcing our terms or protecting our business, rights, assets or products, or protecting users, or for the purpose of detecting, preventing and resolving fraud, unauthorized use of products, violations of our terms or policies, or other harmful or illegal activities. Yes, we may also disclose information about you. (To avoid doubt, idesigns will collect, use or disclose your personal information without your consent, only in this case that the local data protection law clearly permits.) This may include providing information to public or government agencies, exchanging information with third-party partners on the reliability of your account to prevent fraud, irregularities and other harmful acts inside and outside of our products.
In addition, we may share your personal information with the following persons:
•Our accountants, auditors, lawyers or similar consultants when we ask them to provide professional advice
•Investors and other relevant third parties, if actual or potential sales or other corporate transactions occurwhich are related to entities within the idesigns group
• Any other third parties, we will disclose and share specific information if authorized by you .
Idesigns will not transfer your information to any principal except the following cases:
• Obtain your explicit consent;
• If idesigns are involved in the merger, acquisition or sale of all or part of assets, we will publish eye-catching notices via e-mail and/or on our website informing you of any changes in the ownership and usage of your personal information, and any options you may have regarding your personal information.
3.3 Public Disclosure
Idesigns will only disclose your personal information publicly in the following circumstances:
• Obtain your explicit consent;
•Public Disclosure Based on law or reasonable evidence: including laws and regulations, legal procedures, lawsuits or request of government departments.
We promise to ensure your personal information security. In order to prevent unauthorized access, disclosure or other similar risks, we implement all the physical, electronic and administrative procedures required by law to protect the information we collect from your mobile devices and idesigns websites. We will ensure that your personal information is protected in accordance with applicable laws.
For example, when you access your idesigns account, you can choose our two-step validation program to better ensure security. When you send or receive information from the idesigns device to our server, we ensure that it is encrypted using the Secure Socket Layer (SSL) and other algorithms.
All your personal information is stored in secure servers and protected in controlled facilities. We categorize your information according to its importance and sensitivity, and ensure that your personal information has a corresponding security level. Similarly, we have specific access control measures for cloud-based data storage, and we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will conduct due diligence on third-party service providers and business partners to ensure that they are able to protect your personal information. We will also examine whether third parties have adopted appropriate safety standards by imposing appropriate contractual restrictions as well as auditing and evaluating them as necessary. In addition, we guarantee that access to this information will help employees and third-party service providers who provide products or services to you and business partners to comply with strict contractual confidentiality obligations.
We will organize security and privacy protection training courses and tests to enhance our employees' awareness of the importance of protecting personal information. We will take all feasible and legal measures to protect your personal information. However, you should realize that the use of the Internet is not always safe, so we can not guarantee the security or integrity of any personal information when it is transmitted through the Internet in two directions.
We will deal with the disclosure of personal information in accordance with applicable data protection regulations, and inform relevant regulatory bodies and data subjects of relevant data leakage incidents in time when necessary.
By not disclosing your login password or account information to anyone (unless this person is authorized by you), you can set a unique password for idesigns to prevent password leakage from other websites and endangering your idesigns account security. At any time, please do not disclose the authentication code you received to anyone, including those who claim to be idesigns customer service. Whenever you log in to idesigns website as an idesigns account user, especially on someone else's computer or public Internet terminal, you should always log out at the end of the session.
Idesigns is not responsible for security omissions caused by third parties accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above, you should notify us immediately of any unauthorized use of your account by any other Internet user or any other security vulnerabilities.
Your assistance will help us to protect the privacy of your personal information.
5 Your Rights
You can control your personal information!
5.1 Withdrawal of consent
We can grant our consent for specific purposes before submitting a request for revocation, including collecting, using and/or disclosing personal information that we have in our possession or control. Depending on the specific service you use, you can do this by sending an email to email@example.com. We will process your request within a reasonable time after you make the request, and will not collect, use and/or disclose your personal information after that time.
Depending on the extent to which you revoke your consent, it may prevent you from continuing to enjoy the products or services of idesigns. However, your decision to withdraw consent or authorization will not affect the effectiveness of our previous personal information processing activities based on your consent.
5.2 Cancel the services or accounts
6 Contact us